Pain: Providing external users with easy access to content (images, videos, text) can be a complex process, especially when managing large libraries of assets or dealing with varying customer needs. Manual access methods or inefficient systems can lead to delays and frustration for external customers.
Pill: Openstore and Openstore Content Sales (websale)
Description: By allowing external users to log in to a websale interface, Openstore simplifies the process of content search, selection, and download. External customers can easily find the content they need without relying on internal teams to manually fulfill requests. This reduces delays, lowers operational overhead, and improves the customer experience in a secure environment.
Proof: Introducing the Websale interface to our professional users has been the first step in our journey to gain greater value from our extensive historical archives and large numbers of associated freelance journalists and photographers. So far we have been very happy with how well the Websale interface has performed, allowing external professional users to easily search, select, and purchase or download content directly from our content repositories. Furthermore, the automated reporting is a tremendous help as it ensures that every transaction is properly tracked reported and charged for.
